Frequently asked questions
Where does an OrderRise offer appear?
It appears in Shopify's post-purchase step after the initial payment and before the order confirmation page when an active offer is eligible.
Do customers enter payment details again?
No. An eligible offer accepted through Shopify's post-purchase flow can be added without entering payment details again.
Do active funnels or standalone offers take priority?
Matching active funnels are evaluated first. An eligible standalone active offer is considered when no active funnel matches.
Can drafts be created without using plan capacity?
Yes. Plan resource limits apply to active offers and funnels, not drafts.
How many offers can a customer see in a funnel?
OrderRise currently supports a first offer plus one explicit follow-up offer.
What analytics are available?
Analytics include impressions, conversions, declines, conversion rate, attributed additional revenue, and revenue per impression with offer and funnel breakdowns.
How should a published offer be tested?
Select OrderRise in Shopify checkout settings, complete an eligible order using a supported payment flow, and test both acceptance and decline behavior.